Guppy' online

[Ghoti]

'Age of Aquariums' is another great place to buy from too. They have been a joy to purchase from and their customer service is second to none.

Luke

I'll second that - Ben is always very helpful, goods are dispatched quickly and shipping is a flat $7.50.

Cheers,
Scott

[swampy1972]

Sorry to hear about your bad experience mate. I think you've waited long enough, so I'd suggest contacting the Dept of Fair Trading. Let Guppy's know what you're doing prior to sending the complaint to see if he changes his tune, if not then go for it. I've never failed to get the desired outcome once they become involved.
All the best

[BettaBetta]

Sorry to hear you've had a bad trot with Guppys. I, myself, cannot speak highly enough of them in terms of products, price, service and follow-up. Have spent many $1k's over the years ordering for myself and friends (to share cost of courier) and if there's ever been the slightest issue (faulty ballast or whatever) the replacement arrives the next day!

Ben at Age of Aquariums is also a favorite store of mine, it's usually cheaper for me to have them courier my order @ $7.50 (nationwide charge regardless of how much you buy I believe) than it is to drive there. Plus Ben will match ANY competitor's price you can show him!

[xrboy_85]

Cheers guys will follow up on it, i have had good experiences with age of aquariums also as they i used to live up the road from them!! Deano is cool and always looks after my freight to warwick nowadays!!!

[JamezMan]

Hey guys, sorry if this is a tad off topic, but I was just wondering if you guys knew of a good online supplier for Hikari fish foods? I've been looking around at about a 1/2 a dozen of the more popular shops online and none have the hikari carnivore pellets that I'm after.

Thanks for your help

[Mr Wild]

The 1kg pack is on ebay atm

http://www.ebay.com.au/itm/Hikari-Ca...-/320452220275

[JamezMan]

Yeah I saw that one thanks. I was after a smaller pack if possible.

[APW]

http://www.aquariumproductswholesale...t_detail&p=374

[JamezMan]

Thanks APW.

[The Doctor]

Hi xr,

Have you had success?

All emails I have sent have still been ignored, it has been over a month since I have received any correspondence.

It looks like the next step will be informing the Dept. of Fair Trading.

Shame, some of their prices are good, but in this case you definately get what you pay for.